Key Facts
• September 2, 2025: National Consumer Affairs Center issued a warning on flea market app issues.
• Example 1: Buyer purchased a guitar but found no serial number; seller denied authenticity.
• Example 2: Seller received a swapped fake bag after a buyer’s complaint and return.
• Many flea market platforms require disputes to be resolved between users directly.
• Users are advised to consult consumer centers if negotiations fail.
• Hotline “188” is available for consumer concerns and disputes.
• Users are encouraged to read rules and understand app mechanisms before use.
Summary
The National Consumer Affairs Center of Japan has raised concerns about rising issues on flea market apps, including fake product purchases and disputes over swapped items. Users are reminded that most platforms require direct resolution between parties, but consumer centers can assist if negotiations stall. The center also advises users to familiarize themselves with app rules and mechanisms to avoid problems. For assistance, the consumer hotline “188” is available.
